Flood Restoration

exterior cladding in christchurch

Flood Repairs & Restoration

Auckland - we're here to help immediately. Flood restoration services from Wrightway include a quick response to action because in many cases, we can minimise the water damage by rectifying issues quickly. For example, let’s assume that due to water levels, that you’ve experienced overflowing sewage; if this can be handled quickly, the flood damage can be contained and flood repairs may be a lot simpler than if a contractor took several weeks to assess the situation.


Insurance & Flooding

Wrightway works with many insurance companies for flood restoration. We assist consumers in how to lodge claims for both residential and commercial properties, so it’s straight forward for insurers to process. In fact, Wrightway has been working with insurers and EQC, for over a decade for services such as earthquake repairs, flood repairs and water damage, plus fire remediation. We understand that if we make the insurers' job easy, and we act as an intermediary to keep claims fair for all parties, then the entire process unfolds smoothly.

Flood repairs can include fixing roofs, timber framing, re-Gibbing, re-cladding, re-plastering, and essentially an entire construction job if the damage is severe. Wrightway has an experienced crew of 40+ Christchurch team members, qualified to remedy any construction related flooding issues you have.

Our Process.

  • 1

    Quick Response

    We visit you on-site to assess what’s required for flood restoration almost immediately. If your water damage can be minimised, and or if you need to clear flood water as a preventative measure, we will communicate this to prevent further issues.

  • 2


    Upon our assessment, if urgent repairs are required to minimise damage, we’ll bring this to your and the insurers’ attention immediately. If the problem can be contained at the time, we’ll give you this option. Often we’ll recommend lifting carpets for drying, so the area can ventilate, but also so we can get a good understanding of the floor conditions below.

  • 3

    Scope of Works

    We’ll give you a detailed scope of works in the format that your insurer approves of to make their processing easy. This will detail each task, and the costs involved in undertaking the flood repairs.

  • 4

    When On-site

    Our flood restoration team will often need you to vacate your property for the duration of the flood repairs and damage restoration, depending on the severity of the damage. This will be discussed well in advance and included in any reporting we give you, but first we’ll need to drying to completely run its course to prevent further mould or inadequate repairs.

  • 5

    Quality Assurance

    Wrightway Construction always uses photo documentation to sign off on our quality of workmanship, showing and demonstrating that the job has been completed to a high standard. You’ll be asked to sign off that the job has been completed to your satisfaction.

  • 6


    Your flood repairs are now complete, and one of our senior team members will be in contact, in case you find anything over the coming weeks that needs rectifying. We aim to please.

Frequently Asked Questions

After a flood, we need to remove all the water from your home, as well as any mud or debris that the flood has brought in. We dry out your home completely to prevent mould and mildew from growing and go through a disinfecting process. Once your home is dry, we start the process of cleaning and repairing any damage that has been caused by the flood. You'll often find floor boards have warped, wall linings need to be replaced, etc. First and foremost, we check the structural integrity of the bones of your home. 


Here are a few quick steps to follow. Shut off the water supply. Turn off the electricity. Take lots of photos before anything else for the insurance claim. Remove all standing water - dry your house as quickly as possible. Be aware of slippery surfaces like tiles, use rugs for safe footing when moving between rooms. Open all cupboards to allow them to air. 

Wrightway is a specialist disaster remediation company, and this means we're experienced in working with insurance companies and New Zealand government departments. We know how to best scope and document all the details they'll need to process your claim.

  • Never turn your ceiling fans on if the ceiling is wet.
  • Don't fix anything without taking lots of photos for the insurance company.
  • Do not operate any powered tools, vacuum setc until the home is completely dry.
  • Don’t leave wet fabrics, books, magazines, clothes or wet items that are coloured on your floors, they'll stain.
  • Don’t attempt to repair or repaint any damaged surfaces until they are mould treated and completely dry.
  • Don’t leave furniture directly on wet carpet. Don’t use ordinary household cleaners. Remove all rugs until completely dry, they'll stain.

After a flooding event, it is important to dry out the property as soon as possible to prevent the growth of mould. Mould can start growing within 24-48 hours, so time is of the essence. A professional mould remediation company will have the necessary equipment to quickly and effectively dry out the property and prevent further mould growth.

The answer if a flood damaged house repair is worth it largely depends on the severity of the damage, as well as the value of your home. If the damage is extensive and your home is not worth a lot of money, it may not be worth repairing. However, if the damage is minimal and your home is valuable, it may be worth repairing in order to increase its value. Your first step should be to contact your insurance company, or call us at Wrightway and we'll walk you through the process. Most homes are repairable and viable financially to do so.

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